Privacy Policy

1. Introduction

American Used Auto Parts LLC specializes in sourcing and supplying used OEM engines, transmissions, and related automotive components to customers throughout the United States.

We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy describes the types of information we may collect, why we collect it, how it may be used or shared, and the privacy choices that may be available to you.

2. Information We Collect

Depending on how you interact with our website or business, we may collect the following information:

• Contact Information: Name, email address, telephone number, billing information, shipping address, and other information you provide when requesting a quote or placing an order.
• Vehicle Information: Vehicle Identification Number (VIN), year, make, model, engine size, transmission type, drivetrain information, and other specifications required to identify a compatible automotive component.
• Order and Transaction Information: Products requested or purchased, pricing, shipping details, order history, payment status, and customer-service communications.
• Website and Technical Information: IP address, browser type, device information, referring pages, website activity, cookies, and similar technologies.
• Communications: Information contained in emails, phone conversations, quote requests, customer-support inquiries, and other communications with our business.

For additional information about cookies and similar technologies, please review our Cookie Policy.

3. How We Use Your Information

We may use collected information to:

• Respond to quote requests and customer inquiries.
• Identify and verify compatible OEM engines, transmissions, and automotive components.
• Contact you regarding product availability, pricing, warranties, orders, and shipping.
• Process and manage purchases, payments, refunds, and customer-service requests.
• Coordinate freight and delivery with suppliers, carriers, repair facilities, and logistics providers.
• Prevent fraud, unauthorized transactions, misuse, and other security risks.
• Maintain business, accounting, tax, warranty, and transaction records.
• Improve our website, customer experience, products, and services.
• Comply with applicable legal, regulatory, and financial obligations.

4. How We Share Information

We do not disclose personal information unnecessarily.

Information may be provided to third parties when reasonably required to operate our business, complete a transaction, provide requested services, protect our business, or comply with applicable law.

This may include:

• Automotive recyclers, suppliers, and sourcing partners.
• Freight carriers and logistics providers.
• Payment processors and financial service providers.
• Website hosting, CRM, communications, analytics, and technology providers.
• Fraud-prevention and security providers.
• Professional advisers such as accountants, attorneys, or other service providers where appropriate.
• Government authorities, regulators, courts, law-enforcement agencies, or other parties when disclosure is required or permitted by applicable law.

We do not sell personal information in exchange for monetary payment.

5. Cookies & Analytics

Our website may use cookies, analytics tools, advertising technologies, and similar technologies to operate the website, understand website traffic, remember preferences, measure performance, and improve our services.

Depending on the technologies implemented on our website, certain cookies or identifiers may also be used to measure advertising performance or understand how users interact with our website after viewing or clicking an advertisement.

Certain cookies may be necessary for website functionality, while others may be managed through your browser settings or our cookie preference tools, where available.

Please review our Cookie Policy for additional information.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You should therefore use appropriate caution when transmitting personal or payment-related information online.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain transaction and warranty records, resolve disputes, prevent fraud, enforce our agreements, and satisfy applicable accounting, tax, regulatory, and legal obligations.

Retention periods may vary depending on the type of information, the nature of the customer relationship, and the purpose for which the information was collected.

8. Communications & Marketing

If you request a quote, place an order, or otherwise provide your contact information, we may contact you by telephone or email regarding your inquiry, requested automotive parts, product availability, order status, shipping, warranty matters, or related services.

Where permitted by applicable law, we may also send follow-up or promotional communications related to products and services that may be relevant to your inquiry.

Where required by applicable law, marketing communications will include an appropriate method for opting out of future promotional messages.

9. Your Privacy Rights

Depending on the state in which you reside and applicable privacy law, you may have certain rights regarding your personal information.

These rights may include the right to request:

• Access to personal information we maintain about you.
• Correction of inaccurate personal information.
• Deletion of certain personal information.
• Information regarding certain disclosures of personal information.
• Opt-out rights where applicable under state privacy laws.

Privacy rights vary by jurisdiction and may be subject to applicable legal exceptions.

We may need to verify your identity before completing certain privacy requests.

You may submit an eligible privacy request through our Privacy & Opt-Out Preferences page or by contacting us using the information below.

10. Children's Privacy

Our website and services are intended for individuals seeking automotive products and services and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Third-Party Websites

Our website may contain links to websites, services, payment providers, or platforms operated by third parties.

American Used Auto Parts LLC is not responsible for the privacy practices, security, content, or policies of websites operated by third parties.

We encourage users to review the applicable privacy policies of any third-party website or service they use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.

When changes are made, the updated version will be posted on this page together with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us: